Terms of Service

1. Acceptance of terms

By accessing biroxtech.com or engaging Birox Tech ("we", "us") for services, you ("Client", "you") agree to be bound by these Terms of Service. If you disagree, do not use our website or services.

2. Services

Birox Tech provides software development services including but not limited to: web platforms, mobile applications, APIs, design, AI integrations, and ongoing support. The specific scope of any engagement will be defined in a Statement of Work ("SOW") signed by both parties.

3. Engagement & payment

3.1 Quotes & estimates

Quotes are valid for 30 days unless otherwise stated. Acceptance occurs when both parties sign an SOW or when you pay an invoice referencing the quote.

3.2 Payment terms

• Fixed-price projects — typically 50% upfront, 25% at midpoint, 25% on delivery, unless an SOW specifies otherwise.
• Retainers — invoiced monthly in advance.
• Late payments — invoices unpaid after 14 days incur a 2% monthly fee. We reserve the right to pause work until payment is received.

3.3 Currency & taxes

Unless stated otherwise, all amounts are in USD and exclude applicable taxes (including 15% Saudi VAT for KSA-based clients). The Client is responsible for any withholding taxes.

4. Scope changes

For fixed-scope work, minor clarifications are absorbed by us at no extra cost. Any feature, deliverable, or platform not in the original SOW requires a written Change Order signed by both parties before work begins. We will not invoice you a surprise.

5. Client responsibilities

To deliver on time, we need timely cooperation. Specifically, you agree to:

• Provide accurate brand assets, content, and credentials;
• Respond to questions and review work within agreed timelines (usually 3 business days);
• Designate a single point of contact authorised to make decisions;
• Pay invoices on time.

Delays caused by lack of input may extend the timeline and may result in additional charges.

6. Intellectual property

6.1 Your content

You retain all rights to content, brand, and data you provide. You grant us a non-exclusive licence to use it solely to deliver the engagement.

6.2 Our deliverables

Upon full payment, we transfer to you all intellectual property rights in the custom deliverables created under the SOW (source code, designs, copy). Until payment is complete, we retain ownership.

6.3 Our pre-existing IP

We retain ownership of any pre-existing tools, libraries, or frameworks we developed before or independently of your engagement. We grant you a perpetual, royalty-free licence to use these as embedded in the deliverables.

6.4 Open source

We may use third-party open-source components, each subject to its own licence. We will document significant components in a NOTICE file delivered with the source code.

6.5 Portfolio rights

We may reference the engagement in our portfolio (name, logo, project description, screenshots) unless you opt out in writing. We never publish confidential information.

7. Confidentiality

Both parties agree to keep non-public information shared during the engagement confidential, both during and for 5 years after the engagement ends. Standard exceptions apply (publicly known information, independently developed, required by law).

8. Warranties & disclaimers

We warrant that we will perform services with the care and skill expected of a professional software studio. We will fix any bug reproducible in the delivered code, free of charge, for the period stated in the SOW (typically 30–90 days).

EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that services will be uninterrupted or error-free.

9. Limitation of liability

To the maximum extent permitted by law, our total liability under any engagement is limited to the fees paid by you in the 6 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities.

10. Indemnification

You agree to indemnify and hold us harmless from any claim arising from: (a) content you provided; (b) your misuse of deliverables; (c) your violation of laws or third-party rights.

11. Termination

• For convenience — either party may terminate with 30 days' written notice. You pay for work completed; we deliver work-in-progress.
• For cause — either party may terminate immediately for material breach not cured within 14 days of written notice.
• Retainers — cancellable at the end of any month with 14 days' notice.

12. Force majeure

Neither party is liable for delays caused by events beyond reasonable control (natural disasters, war, internet outages, government action). The affected party must notify the other promptly and use reasonable efforts to resume.

13. Governing law & disputes

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any dispute will be resolved by good-faith negotiation, then by mediation, and only as a last resort by the competent courts of Riyadh. Clients in the EU, UK, or US may use their local consumer-protection mechanisms where applicable.

14. Miscellaneous

These Terms, together with any signed SOW, form the entire agreement and supersede prior discussions. If any provision is unenforceable, the remainder stays in force. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent. We may update these Terms; material changes will be notified at least 30 days in advance.

15. Contact

Questions about these Terms? Email legal@biroxtech.com.